4/27/20 – Updates on Airlines

[Bevan]

#2114

An IATA-commissioned survey of recent travelers found that 60 percent anticipate a return to travel within one to two months of containment of the COVID-19 pandemic, but 40 percent say they could wait six months or more. Also, 69 percent said they could delay a return to travel until their personal financial situation stabilizes.

 

UPDATE ON THE CORPORATE TEAM, WE ARE STILL BRINGING NURSES TO   NEW JERSEY TO HELP AT VARIOUS HOSPITALS  AND NURSING HOMES. ALTHOUGH, I SPOKE TO THE PRESIDENT OF THE COMPANY YESTERDAY AND IT SEEMS TO BE SLOWING DOWN AS THE NUMBERS OF HOSPITAL ADMISSIONS  DECREASE.

 

WE WERE ASKED BY ONE OF OUR CORPORATE ACCOUNTS TO DO AN AIR ANALYSIS TO PUNTA CANA IN OCTOBER.  IN CHECKING THE AVAILABILITY WE WERE SURPRISED TO SEE HOW FEW NON STOP FLIGHTS THERE ARE AT THIS TIME. MOST OF THEM WERE CONNECTIONS.  THE FARES ARE HIGHER THAN ANTICIPATED.

 

EVA AIRLINES HAS INSTITUTED A PASSENGER HEALTH DECLARATION FORM THAT EACH PASSENGER MUST  SUBMIT AT THE AIRPORT, THEY WANT TO MAKE SURE YOU DO NOT HAVE SYMPTOMS FOR COVID-19, SUCH AS FEVER, COUGH, SHORTNESS OF BREATH, SORE THROAT.  ALSO, TO MAKE SURE THAT YOU WERE NOT IN CLOSE CONTACT WITH ANY PERSON SUSPECTED TO HAVE COVID-19.

IN THE EVENT THAT THE PASSENGER’S DECLARATION IS FOUND TO BE FALSE, THE PASSENGER WILL BE HELD LIABLE FOR CRIMINAL DETENTION OR FINE ACCORDING TO THE CDC ACT .

ANYONE REFUSING TO SIGN WILL NOT BE PERMITTED TO BOARD THE FLIGHT.

WE ARE THINKING THAT THE OTHER AIRLINES WILL FOLLOW WITH THIS DECLARATION.

 

AMERICAN, DELTA AND UNITED ARE FOLLOWING THE SOCIAL DISTANCING ON THEIR AIRCRAFTS.  THEY ARE SELLING LESS SEATS ON EACH FLIGHT AND IN MOST CASES NOT SELLING THE MIDDLE SEAT.

 

BELOW ARE THE RULES ON CANCELLING AND REFUNDING THOSE CARRIES.  KEEP IN MIND THAT THESE

RULES ARE CHANGING DAILY.

AMERICAN AIRLINES

Travel flexibility and peace of mind

To provide you with more flexibility and control we have waived change fees for certain dates of travel.

If you:

• Bought your ticket before May 31, 2020, for travel between March 1 and September 30, 2020, you can rebook without change fees*.
• Buy a new trip March 1 – May 31, 2020, for all future travel, you can also change it a later date without change fees.

Plus, if you have a ticket that is expiring between March 1 and September 30, 2020, the value of your unused ticket can be used for travel through
December 31, 2021.

You may owe any difference in ticket price.

Please contact your travel agent for help if you didn’t book directly with us.

*Travel must be completed on or before December 31, 2021.

Changing your trip

You’re allowed to make a change to your trip once, and the change fee will be waived. You can cancel your trip online and call later when you’re ready to rebook, including Basic Economy tickets.

Keep in mind, you may owe any difference in ticket price when you rebook your trip.

Important update on our Schedule Change Policy

Issued: April 8, 2020

This notification is to advise you that American has made important changes to our Conditions of Carriage with regards to our Schedule Change Policy. This new policy applies to tickets issued on/after April 8, 2020. American remains committed to continue to work with customers who are impacted by a schedule change as follows:

• For tickets issued on/after April 8, 2020, American has new guidelines in place here – allowing for refund if the overall delay is greater than four hours
• For tickets issued prior to April 8, 2020, American will honor our 60 minutes or more schedule change policy, located here
• For tickets issued before April 8, 2020 and reissued on/after April 8, 2020 the guidelines will apply based on the original date of issue

Additionally, with regards to irregular operations which may occur within 72 hours of departure, American has changed our policy to allow for full refund on delays of 90 minutes or greater for tickets with an original date of issue as April 8, 2020 or beyond.

DELTA AIRLINES

Can I change or cancel my flight?

It‘s easy to cancel, make changes or rebook online. Visit My Trips to make changes to your flight(s) any time before your travel date. We’re now waiving change fees and providing greater flexibility to travel using eCredits through September 30, 2022, for customers who:

• have upcoming travel already booked for March through September 30, 2020 as of April 17, 2020
• have existing eCredits or canceled travel from flights in March through September 30, 2020

Tickets purchased between March 1 and May 31, 2020, can be changed without a change fee for a year from the date you purchased it.

In keeping with our longstanding policy, if Delta cancels or significantly delays a flight, you will first be rebooked on an alternate flight. If you choose to cancel your reservation, or if Delta cannot find an alternate flight and cancels the reservation for you, you will be issued an eCredit for the value of the ticket, which can be used toward future travel through September 30, 2022.

You may also request a refund back to your original form of payment if Delta cancels or significantly delays your flight (delays or schedule changes greater than 90 minutes). If your travel has been impacted by the coronavirus pandemic, you can also change or cancel your travel without a change fee. If there is a difference in price, the fare difference will apply.

UNITED AIRLINES

How to change your flight, or cancel and rebook later

By The Hub team, April 04, 2020

To help with the uncertainty around future travel — be it summer vacations, conferences, events and more — customers now have until April 30 to make changes to, or cancel, any travel they have booked through the end of the year without fees. This is in addition to existing waivers already in place which allow customers to change or cancel plans for travel through May 31.If you decide to cancel your flight, you can retain the value of your ticket to be applied to a new ticket without a fee. These electronic travel certificates are now valid for 24 months from the date they were issued. This includes all currently valid electronic certificates and all new ones issued on or after April 1, 2020. You might not see this policy change reflected everywhere right away – we appreciate your patience as we work to make that happen.

Eligible travelers on domestic flights and international tickets can request a refund on united.com or may call our contact centers if their flights have been severely adjusted or service to their destination suspended either due to government mandates or United schedule reductions related to COVID-19.

Certain tickets cannot be changed on united.com or the mobile app, including tickets booked through another airline (if the ticket receipt does not begin with 016). Please contact the original ticketing airline for changes.

[Author]

Posts