Linda F.
I haven’t traveled overseas in quite a while and didn’t think there would be a problem to find a local travel agent to help me plan a trip to England. I was lucky to learn about your firm, Travelong of Summit, from a recommendation that came from someone whose name coincidentally is Michael Long, of Longs Travel in Cedar Knolls, who only does group travel, etc. I called your office and your agent Sissy answered. I explained I could only meet with her this past Saturday as my daughter, who was traveling with me, could only make it on a Saturday. I can’t say enough about Sissy. She met us promptly at ten a.m. and the rest is history. She knew exactly what to do to make our upcoming trip a reality. In a world where “customer service” is a thing of the past – press one, press two, press three and wait till someone picks up – they don’t know Sissy. Simply put, I am more than a satisfied client and will not hesitate to recommend your firm and of course, Sissy. Many thanks,